Shipping & Returns

RETURNS

Exchange and Returns are available , with payment returned to a Rose St. Gift Card, which can be used for future purchases in store & online.

Refer to our Returns Policy for more details.

SHIPPING: WITHIN AUSTRALIA 

Standard Delivery

  • Free Standard Delivery for all orders over $200* excluding bulky & oversized items. Refer below.
  • A flat rate of $9.95 for all orders under $200

Your order will be processed and dispatched within three business days from the date your order is received.

*Excluding bulky & oversized items. Shipping rates for oversized and bulky items including but not limited to lighting, furniture, artwork, large baskets and some fragile items, will be quoted to you separately.

Express Delivery

  • A flat rate of $20* excluding bulky & oversized items. Refer below.

Your order will be processed and dispatched the next business day from the date your order is received. All parcels are posted with the terms ‘authority to leave’ which means that Australia Post will leave your parcel in the safest place/at your door if no one is home to answer.

*Excluding bulky & oversized items. Shipping rates for oversized and bulky items including but not limited to lighting, furniture, artwork, large baskets and some fragile items, will be quoted to you separately.

Click & Collect

  • At the time of checkout, simply select the option to ‘Pick-up’ and then complete your purchase. 
  • When your order is ready for collection you will receive an email notification. 
  • You can collect your order from our store at 1036 High St, Armadale (VIC).
  • Orders placed before 3pm will usually be ready to collect after 4.30pm the same day unless there is an unforeseen delay.
  • For all enquiries please contact us HERE

SHIPPING: INTERNATIONAL

Fashion Only

  • A flat rate of $30 for Clothing items.

Your order is sent and tracked via Australia Post. Once your order is dispatched you will receive an email with your tracking number. NOTE: It can take a couple of hours for tracking to be activated on the Australia Post website. Please allow at least 7-10 days for receipt of your order. For all enquiries please contact us HERE

Other items

  • Contact us HERE so that we can provide you with a shipping quote for the item/s you are after