Job Openings:

eCommerce Coordinator 

Rose Street Trading Co is a multi brand-homewares, lifestyle and fashion store, born and bred in Melbourne with its flagship store situated on High Street Armadale. Rose Street Trading Co is looking for an eCommerce Coordinator with a keen interest in website management and sales reporting to join us at our head office. The role will see you managing our eCommerce platform to maximise results for the company.  

As a small but rapidly growing business, our team are the driving force behind the company. We are up-beat, fast paced, supportive, driven and are motivated by the growth of Rose Street Trading Co. You will be someone who thrives in a close team whilst also having the ability to work independently when required and who has a long-term career vision with the company. 

Job Description 

Our online presence is growing at a rapid rate and to build on this momentum we are looking for a qualified candidate to run our e-commerce team. As our e-commerce coordinator you will be an organised multitasker able to handle many diverse projects at once and love a fast-paced environment. 

Your responsibilities will include: 

  • Oversee eCommerce Growth and monitor our brand website sales as well as optimising online merchandising, website functionality and user experience 
  • Ensure user experience of the website including content, navigation, branding & marketing and promotional campaigns 
  • Ensure all e-commerce activity is in line with the brand 
  • Actively seek out and understand best practice for key eCommerce updates and implement to the website 
  • Drive Growth by preparing and pitching creative solutions to drive and convert more visitors 
  • Management of Facebook/Instagram ads, liaising with our advertising team to ensure ads are current and on brand 
  • Stock Management 
  • Drive growth through creative solutions and convert more visitors to the online store 
  • Identifying any errors/glitches and communicating this to the team 
  • Manage and analyse KPIs including conversion rate, items per transaction and average dollar per transaction 
  • Creating and scheduling weekly EDMs 
  • Setting up of online promotions 
  • Content creation/social media planning 
  • Answering customer service enquiries via both phone and email 
  • Speaking to customers via our online chat system 

 

Skills and experience: 

  • Proficient in Shopify and/or Shopify Plus platforms 
  • Ability to draw insights, make recommendations and implement changes to maximise sales conversion rate, average order value
  • Excellent attention to detail
  • Strong verbal and written communication skills 
  • Ability to use Adobe Suite (in particular photoshop) 
  • An interest in photography is welcomed 
  • Experience using Vend is preferred 

Please email info@rosesttradingco.com.au with your resume and cover letter.  

E-Commerce Dispatch Assistant 

Rose Street Trading Co is a multi brand-homewares, lifestyle and fashion store. Rose Street Trading Co has a flagship store located in Armadale, Melbourne and has a fast growing e-commerce store https://rosesttradingco.com.au/ providing customers in Australia and around the world with the latest new arrivals. 

Rose Street Trading Co has recently moved its head office to High Street Armadale and we are looking to add a qualified candidate to our E-Commerce team to help pick and pack our online orders. 

The Role: 

  • Assist in the day-to-day running of order preparation and dispatch in an orderly and timely manner 
  • Picking, packing and processing orders 
  • Providing exceptional online customer service 
  • Exceptional online order presentation skills 
  • Working collaboratively with the Rose Street Trading Co E-Commerce team 

Skills & Experience: 

To be considered for this role, you will need to have: 

  •  Demonstrated experience in dispatch environment 
  • Experience with platforms with logistics programs such as Shopify, Interparcel & Australia Post 
  • Outstanding written and verbal communication skills 
  • Attention to detail (extremely important) 
  • Multitasking is essential 
  • Be a keen problem solver and be comfortable taking initiative 
  • Approximately 25 - 30 hours a week
  • Flexible working days and weekend work may be required 

Please email info@rosesttradingco.com.au with your resume and cover letter.