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Job Openings:
eCommerce CoordinatorÂ
Rose Street Trading Co is a multi brand-homewares, lifestyle and fashion store, born and bred in Melbourne with its flagship store situated on High Street Armadale. Rose Street Trading Co is looking for an eCommerce Coordinator with a keen interest in website management and sales reporting to join us at our head office. The role will see you managing our eCommerce platform to maximise results for the company. Â
As a small but rapidly growing business, our team are the driving force behind the company. We are up-beat, fast paced, supportive, driven and are motivated by the growth of Rose Street Trading Co. You will be someone who thrives in a close team whilst also having the ability to work independently when required and who has a long-term career vision with the company.Â
Job DescriptionÂ
Our online presence is growing at a rapid rate and to build on this momentum we are looking for a qualified candidate to run our e-commerce team. As our e-commerce coordinator you will be an organised multitasker able to handle many diverse projects at once and love a fast-paced environment.Â
Your responsibilities will include:Â
- Oversee eCommerce Growth and monitor our brand website sales as well as optimising online merchandising, website functionality and user experienceÂ
- Ensure user experience of the website including content, navigation, branding & marketing and promotional campaignsÂ
- Ensure all e-commerce activity is in line with the brandÂ
- Actively seek out and understand best practice for key eCommerce updates and implement to the websiteÂ
- Drive Growth by preparing and pitching creative solutions to drive and convert more visitorsÂ
- Management of Facebook/Instagram ads, liaising with our advertising team to ensure ads are current and on brandÂ
- Stock ManagementÂ
- Drive growth through creative solutions and convert more visitors to the online storeÂ
- Identifying any errors/glitches and communicating this to the teamÂ
- Manage and analyse KPIs including conversion rate, items per transaction and average dollar per transactionÂ
- Creating and scheduling weekly EDMsÂ
- Setting up of online promotionsÂ
- Content creation/social media planningÂ
- Answering customer service enquiries via both phone and emailÂ
- Speaking to customers via our online chat systemÂ
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Skills and experience:Â
- Proficient in Shopify and/or Shopify Plus platformsÂ
- Ability to draw insights, make recommendations and implement changes to maximise sales conversion rate, average order value
- Excellent attention to detail
- Strong verbal and written communication skillsÂ
- Ability to use Adobe Suite (in particular photoshop)Â
- An interest in photography is welcomedÂ
- Experience using Vend is preferredÂ
Please email info@rosesttradingco.com.au with your resume and cover letter. Â
E-Commerce Dispatch AssistantÂ
Rose Street Trading Co is a multi brand-homewares, lifestyle and fashion store. Rose Street Trading Co has a flagship store located in Armadale, Melbourne and has a fast growing e-commerce store https://rosesttradingco.com.au/ providing customers in Australia and around the world with the latest new arrivals.Â
Rose Street Trading Co has recently moved its head office to High Street Armadale and we are looking to add a qualified candidate to our E-Commerce team to help pick and pack our online orders.Â
The Role:Â
- Assist in the day-to-day running of order preparation and dispatch in an orderly and timely mannerÂ
- Picking, packing and processing ordersÂ
- Providing exceptional online customer serviceÂ
- Exceptional online order presentation skillsÂ
- Working collaboratively with the Rose Street Trading Co E-Commerce teamÂ
Skills & Experience:Â
To be considered for this role, you will need to have:Â
- Â Demonstrated experience in dispatch environmentÂ
- Experience with platforms with logistics programs such as Shopify, Interparcel & Australia PostÂ
- Outstanding written and verbal communication skillsÂ
- Attention to detail (extremely important)Â
- Multitasking is essentialÂ
- Be a keen problem solver and be comfortable taking initiativeÂ
- Approximately 25 - 30 hours a week
- Flexible working days and weekend work may be requiredÂ
Please email info@rosesttradingco.com.au with your resume and cover letter. Â