Contact Us
Reach out anytime - we are available by phone, email or chat!
ENQUIRIES FOR OUR ONLINE STORE
Email: Info@rosesttradingco.com.au (allow 48hrs for a reply)
Call: 0400 373 203 during office hours:
- Monday to Friday 9.30am - 4.30pm
ENQUIRIES FOR RSTC WHOLESALE
Email: Info@rosesttradingco.com.au (allow 48hrs for a reply)
ENQUIRIES FOR OUR ARMADALE STORE
Location: 1036 High Street Armadale, Victoria 3143
Call: (03) 9500 0628 during store trading hours:
- Monday to Friday 9.30am - 5.00pm
- Saturday 9.30am - 5.00pm
- Sunday 11.00am -4.00pm.
Note: Hours may vary on public holidays (refer below).
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Contact us
FAQ's
Returns
We value each and everyone of our Rose St customers and want you to be happy with your purchase.
Online Purchases
We accept returns 14days from date of delivery with the following conditions:
For a refund we must be notified within 2 days of delivery and email us for a RA Number at returns@rosesttradingco.com.au
- All other returns within the 14 days period will receive a store credit
Items purchased durning a temporary promotion are eligible for a store credit - All Sale items are FInal Sale
- Items must be returned in their original condition and packaging, unworn, unwashed and with all tags attached
In Store Purchases
We offer Store Credit for change of mind purchases within 14 days of date of purchase
Read Our Full Policy Here
Shipping
- Standard shipping $9.95 Australia Wide
- Standard international $35.00
- Free Australia wide shipping for orders over $200
- Express shipping available $20.00 (AU)
- Same day delivery available
Read Our Full Policy here
Love something that’s currently sold out? Don’t worry — we’ve got you! For restockable items, just click the “Notify Me” button on the product page. Enter your email or phone number, and we’ll send you an alert the moment it’s back in stock, along with a direct link to purchase from our website. No need to keep checking back — we’ll make sure you’re the first to know!
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